Add your own Custom Fields to a Category to track information specific to your organization.
TABLE OF CONTENTS
Step 1: Open your Category
Open the Category you want to extend.
Step 2: Add a Column Definition
Add a new Column Definition: set the Default Label, Data Type, and whether it is Required.
See our Column Definition Article for every available Field
Step 3: Translate the Label
Add a Translation per Language, so every Requester sees the Field in their own Language. The new Field is now available on every Configuration Item of this Category.
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