Getting Started

Asset Management lets you track your Hardware Assets end to end: a full Data Model, custom Views, Roles for who can see and edit what, a new Question Type for your Service Requests, and a complete Billing module to charge Assets back to a Cost Center.

TABLE OF CONTENTS

• Data Model
• Views & Columns
• Roles & Permissions
• Billing & Cost Centers
• The Asset Page

Data Model

Every Asset is built from Master Data: Hardware Asset, Configuration Item, Category, Model, Company, Country, Location, Room, User, Group and Status.

Views & Columns

Add your own Custom Fields per Category, and save your own Views with the Columns and Filters you need.

Roles & Permissions

Three Authorization Groups control access — see our Roles & Permissions Article.

Billing & Cost Centers

Create Billing Rules, run automatic Billing Runs, and let your Companies and Locations check their own costs in My Billing — all allocated against a Cost Center.

The Asset Page

Once set up, manage everything from the Asset Page in the main Navigation.

New to Service Requests with Assets? See our Asset Question Type Article